Electricity Payments Get Easier as NCBA Integrates with Kenya Power
The new service allows existing NCBA customers to pay electricity bills and buy Kenya Power tokens directly from their bank accounts through the 977# platform.
Paying electricity bills and buying Kenya Power tokens is now easier for NCBA customers. The bank has integrated its services with Kenya Power’s *977# platform, allowing existing customers to make payments directly from their bank accounts.
The service offers a convenient way to manage electricity expenses. Customers can now access the payment option through a USSD platform they already use.
How to Pay Electricity Bills Through KPLC’s *977#
To use the service, customers need to dial *977# and follow the prompts. They can then select NCBA as their preferred payment option to buy tokens or pay electricity bills.
The integration provides another way for customers to manage their daily expenses. It also makes electricity payments more convenient for households and businesses.
NCBA Expands Convenient Banking Services
Commenting on the launch, Dennis Njau, Group Director of Retail Banking at NCBA Group, said the integration reflects the bank’s commitment to making banking simpler.
“At NCBA, our focus is on making banking work around our customers’ lives. This integration with Kenya Power’s *977# platform is a practical example of that commitment, delivering a simpler way for customers to manage an essential everyday expense.
“By connecting banking more closely with the services our customers rely on, we continue to provide solutions that are convenient, accessible and relevant to their needs,” he said.
The launch is part of NCBA’s wider effort to simplify everyday financial transactions. Through the integration, the bank aims to help customers manage essential payments with greater convenience.
Whether paying household bills or running a business, customers can use the service to handle electricity payments directly from their NCBA accounts. The bank says it remains committed to developing solutions that respond to customers’ everyday needs.
